Privacy Policy

The Sanshin Seisakusho Group handles personal information in accordance with the following privacy policy.

Definition of Personal Information

“Personal Information” refers to information about a living individual. This includes details such as name, date of birth, and other descriptions that can identify a specific individual. It also includes information that can be easily cross-referenced with other data to identify a specific individual.

Collection of Personal Information

We may collect personal information from customers when they make inquiries.
When collecting information, we will clearly state the purpose of use and collect it by lawful and fair means.
The types of personal information we collect include names, addresses, phone numbers, and other information necessary for the use of our services.

Purpose of Use of Personal Information and Provision to Third Parties

Purpose of Use
The purposes for which we use the personal information entrusted to us by our customers are as follows:
a) When responding to inquiries

Provision to Third Parties
We may provide personal information to third parties in the following cases
a) In providing our services, we may provide personal information to our partner companies (which are listed on the site and may change in the future). Additionally, partner companies may contact users to confirm the information entered in our services or to provide information related to our services. Such contact may include emails sent by partner companies after using our services. However, these emails may also be sent by us on behalf of the partner companies. If users wish to stop receiving information or emails from partner companies, they must contact the partner companies directly at their own responsibility. We are not responsible for any issues that arise between partner companies and customers.
b)When required by law or when it is necessary to cooperate with national or local government agencies or their contractors in performing their duties as prescribed by law
c)When it is necessary to protect a person’s life, body, or property and it is difficult to obtain the person’s consent

Management of Personal Information Security

The service provider will take reasonable, organizational, physical, human, and technical measures to manage the security of the personal information entrusted to us by our customers. In addition, this site will handle personal data appropriately in accordance with relevant laws and regulations to prevent unauthorized access, loss, alteration, or leakage of personal information.

Correction and Deletion of Personal Information

Please notify us at the contact information below for corrections or deletions of personal information entrusted to us by our customers.

Contact Us

Please contact the Sanshin Manufacturing Group at (makino@sanshin.co.th). Please note that inquiries are accepted via email only. Responses to inquiries will be handled during our business hours (9:00 AM to 5:30 PM, excluding weekends and public holidays). Please be aware that replies may be sent on the next business day (excluding weekends and public holidays).

Changes to the Privacy Policy

When we make changes to the personal information we collect, the purposes for which we use it, or any other changes to our privacy policy, we will announce these changes on this page.